Shipping Policy
– All items are shipped standard via FedEx, or USPS.
– We provide reliable worldwide shipping with secure doorstep delivery for a flat rate of $200. Our goal is to ensure that all our clients, found at any corner of the globe, feel they’re shopping local.
– Shipping out of the UK is done through freight and delivery takes 5 to 15 days.
– All international orders are shipped within 1-3 business days on receipt of cleared payment.
– All items that are pulled from the shelf will leave our location within 1-3 business days or 72 hours. Parts that must be dismantled from the vehicle will leave within 1-4 business days.
– We ship to both commercial and residential addresses.
– We will email tracking information at the time of shipment, so you can track your package until delivery.
– You can track your order from the order tracking tab on the website homepage.
– If signature at time of delivery is desired, please contact us immediately.
– Please inspect your package immediately prior to accepting delivery. Damages and evidence of tampering on the outer packaging must be noted on the delivery receipt by the driver.
– Local pick up is available, but please give us a call in advance to be sure your part is ready. We are located at 136 Society Dr, Telluride, CO 81435, USA and open Monday – Friday: 8 am to 5 pm PST, Saturday – Sunday: Closed.
Freight
All Freight Shipping requires a business name and address and in some cases forklift access for heavy items such as engines, transmissions, hoods, fenders, doors, trunk lids, bumpers, axle beams and more.
If a forklift is not available and the delivery driver has to use their lift gate, then the buyer is responsible for a $50 lift gate fee. Buyers can resort to the option of picking up the part from a nearby freight hub, and in such a circumstance we would provide the location and phone number of the freight hub. Buyer must have access to a truck and show up with proper identification including purchase invoice.
All shipments going out of the United States are shipped through freight and benefit from the $200 flat rate shipping and doorstep delivery for all orders.
If a forklift is not available and the delivery driver has to use their lift gate, the buyer is responsible for up to $50 in lift gate fees.
All items that are pulled from the shelf will leave our location within 1 business day or 24 hours. Parts that must be dismantled from the vehicle will leave within 1-4 business days.
Buyers can resort to the option of picking up the part from a nearby freight hub and in such circumstance we would provide the location and phone number of the freight hub.
Note: The original text contained a minor inconsistency (one section says “1-3 business days or 72 hours” for shelf items, while the Freight section says “1 business day or 24 hours”). I have preserved both as written. Let me know if you would like me to standardize them.